Frequently Asked Questions

  • Can you ship to me?

    We can ship anywhere within Australia or New Zealand. For a free quote, email us at australia@albumsurf.com with your address and board height.
  • How long does a custom board take?

    Custom orders usually take 4-6 weeks, depending on your requests and the time of year. Clear-sanded finish with no color takes about 4 weeks. Color, finishes and other extras add time, but no later than 8 weeks max.
  • How much is a custom board?

    Boards start at $1000 AUD. Some board models, color, and extras add to the base price. Use the custom order form to calculate pricing details.
  • Do I need to pick an existing model?

    We can create any shape and size, it doesn’t have to be from current board models.
  • Do you make display boards?

    Yep, wall-hangers for homes and offices. These can have your logo or a custom graphic you provide. Fill out the custom order form and mention it in the notes.


IN TWEED HEADS

  • When are you open?

    Monday to Friday 7-12 AWST. Address is 2/44-46 Ourimbah Road, Tweed Heads, NSW
  • Do you repair boards?

    We do. The repair cost depends on how bad the ding is. Bring it by and we can give you an estimate.
  • Can I sell an old Album on consignment?

    It's possible, but not common. It needs to be in great shape and fit within our current inventory. If so, we can sell it for credit which can be applied to stock or custom boards. Stop by and we’ll check it out.
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